Privacy Policy
Last Updated: October 25, 2025
OrbitalCall is a service provided by IRON35 LLC, a New Jersey limited liability company.
1. Information We Collect
OrbitalCall gathers account details (email, password), phone numbers and call history, payment/billing information, and usage data from service interactions.
2. How We Use Your Information
The company uses collected data to:
- Provide phone and calling services
- Process payments and maintain billing records
- Improve call quality and service reliability
- Ensure security while preventing fraud
3. Information Sharing
We do not sell your personal information.
Data may be shared with:
- Telecommunications providers to complete calls
- Payment processors for billing
- Law enforcement when legally required
4. Call Data
We do not record or store the content of your conversations. We store Call Detail Records (CDR) including destination numbers, timestamps, duration, and cost. These records are accessible through your call history.
5. Your Rights
Users can:
- Access call history and account data
- Request deletion of call records
- Correct account information
- Export data in portable format
6. Contact Us
For privacy inquiries: support@orbitalcall.com
7. Changes to This Policy
OrbitalCall may update this policy periodically. We encourage users to review this page regularly to stay informed of any changes.
Your Responsibility
It is your responsibility to check this Privacy Policy periodically for updates. We will update the "Last Updated" date at the top of this page when changes are made.
Your continued use of the service after any changes constitutes your acceptance of the updated Privacy Policy.
8. Cookies and Tracking Technologies
OrbitalCall uses cookies and similar tracking technologies to enhance your experience, maintain your session, and understand how you use our service.
What we collect:
- Session cookies to keep you logged in
- Local storage for user preferences
- Usage data to improve service quality
- Analytics tools (Google Analytics) to understand user behavior and improve our service
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Note that disabling cookies may affect your ability to use certain features of our service.
9. Third-Party Services
To provide our service, we work with trusted third-party providers who may have access to your information:
Stripe
Processes all payment transactions and stores payment information securely.
Stripe Privacy Policy →Telnyx
Provides telecommunications infrastructure for call routing and delivery.
Telnyx Privacy Policy →Crisp
Provides customer support chat services. Data is stored in the EU (Amsterdam, Netherlands). Chat sessions use cookies with 6-month expiration.
Crisp Privacy Policy →Google Analytics
Helps us understand how users interact with our service through analytics and usage data.
Google Privacy Policy →We do not control and are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
10. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age.
If we become aware that we have collected personal information from someone under 18 without parental consent, we will take steps to delete that information as quickly as possible.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@orbitalcall.com so we can delete it.