Privacy Policy

Last Updated: November 23, 2025

OrbitalCall is a service provided by IRON35 LLC, a New Jersey limited liability company.

1. Information We Collect

OrbitalCall gathers account details (email, password), phone numbers and call history, payment/billing information, and usage data from Service interactions.

2. How We Use Your Information

The Company uses collected data to:

  • Provide phone and calling services
  • Process payments and maintain billing records
  • Improve call quality and service reliability
  • Ensure security while preventing fraud

3. Information Sharing

We do not sell your personal information.

Data may be shared with:

  • Telecommunications providers to complete calls
  • Payment processors for billing
  • Law enforcement when legally required

4. Call Data

We do not record or store the content of your conversations. We store Call Detail Records (CDR) including destination numbers, timestamps, duration, and cost. These records are accessible through your call history.

5. Your Rights

Users can:

  • Access call history and account data
  • Request deletion of call records, subject to our need to retain certain information for billing, fraud-prevention, and legal compliance
  • Correct account information
  • Export data in portable format

6. Security and Contact

We use reasonable technical and organizational measures designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, IRON35 LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE OR ANY PRIVACY-RELATED MATTERS, INCLUDING DATA BREACHES OR UNAUTHORIZED ACCESS.

Our total liability for any privacy-related claims shall not exceed the amount you paid us in the three (3) months prior to the claim.

For privacy inquiries: support@orbitalcall.com

7. Dispute Resolution

Any disputes arising from this Privacy Policy are subject to the dispute resolution provisions in our Terms and Conditions, including binding arbitration and the prohibition on class actions.

8. Changes to This Policy

OrbitalCall may update this policy periodically. We encourage users to review this page regularly to stay informed of any changes.

We retain the right to preserve information when required by law or for legitimate business purposes including fraud prevention and dispute resolution.

Your Responsibility

It is your responsibility to check this Privacy Policy periodically for updates. We will update the "Last Updated" date at the top of this page when changes are made.

Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

9. Cookies and Tracking Technologies

OrbitalCall uses cookies and similar tracking technologies to enhance your experience, maintain your session, and understand how you use our Service.

What we collect:

  • Session cookies to keep you logged in
  • Local storage for user preferences
  • Usage data to improve service quality
  • Analytics tools (Google Analytics) to understand user behavior and improve our Service

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Note that disabling cookies may affect your ability to use certain features of our Service.

10. Third-Party Services

To provide our Service, we work with trusted third-party providers who may have access to your information. These providers act on our behalf to help deliver the Service and do not provide services directly to you under this Privacy Policy:

Auth0

Provides authentication and user account management services.

Auth0 Privacy Policy →

Stripe

Processes all payment transactions and stores payment information securely.

Stripe Privacy Policy →

Telnyx

Provides telecommunications infrastructure for call routing and delivery.

Telnyx Privacy Policy →

Crisp

Provides customer support chat services. Data is stored in the EU (Amsterdam, Netherlands). Chat sessions use cookies with 6-month expiration.

Crisp Privacy Policy →

Google Analytics

Helps us understand how users interact with our Service through analytics and usage data.

Google Privacy Policy →

We do not control and are not responsible for the privacy practices of these third-party services. Some providers (for example, payment processors or identity providers) may collect information directly from you and process it under their own terms and privacy policies. We encourage you to review their privacy policies.

11. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age.

If we become aware that we have collected personal information from someone under 18 without parental consent, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@orbitalcall.com so we can delete it.