OrbitalCall

Terms and Conditions

Last Updated: November 23, 2025

OrbitalCall is a service provided by IRON35 LLC, a New Jersey limited liability company ("Company," "we," "us," or "our"). "Company Parties" means the Company and its affiliates, and each of their respective officers, directors, members, managers, employees, contractors, agents, successors, and assigns. The disclaimers, limitations of liability, and indemnities in these Terms apply to the Company Parties.

Each Company Party is an intended third-party beneficiary of these Terms and may enforce them directly against you.

1. Acceptance of Terms

By using OrbitalCall's phone service and voice calling features, you agree to be bound by these Terms and Conditions and our Privacy Policy, which is incorporated by reference. If you do not agree with any part of these Terms or the Privacy Policy, please do not use our Service. Your continued use of the Service after we post changes to these Terms or the Privacy Policy constitutes your acceptance of those changes.

Age Requirement

You must be at least 18 years old to use this Service. By using OrbitalCall, you represent and warrant that you are 18 years of age or older.

2. Service Usage

The Service enables worldwide voice calls for lawful purposes only. The Company reserves suspension rights for misuse.

Users are strictly prohibited from using the platform for illegal activities, scams, or mass calling operations.

Telecommunications and Legal Compliance

We do not provide legal, compliance, or regulatory advice. The Service is a communications tool only. You are solely responsible for determining how and where you use the Service and for ensuring that your use complies with all applicable laws, rules, and regulations.

Without limiting the foregoing, you are solely responsible for:

  • Complying with all call-recording and consent laws, including any "one-party" or "two-party" consent requirements.
  • Complying with any telemarketing, anti-spam, and communications laws (such as the U.S. Telephone Consumer Protection Act (TCPA) and similar laws in other jurisdictions).
  • Ensuring that your call lists, scripts, workflows, and campaigns comply with applicable privacy, consumer-protection, and data-protection laws.

For purposes of telecommunications, anti-spam, and similar regulations, you acknowledge and agree that you — not the Company Parties — are the "caller" and/or "sender" of all communications initiated through the Service, and you are responsible for obtaining all required consents and providing any required notices.

OrbitalCall does not monitor your calls, messages, or campaigns for legal compliance and has no obligation to do so.

To the fullest extent permitted by law, the Company Parties are not liable for your failure to comply with any such laws, rules, or regulations.

3. Call Credits and Billing

  • Calls are charged based on published rates
  • Credits require advance purchase
  • Rates may change without notice
  • Unused credits are non-refundable unless legally required

4. Call Quality and Availability

Call quality depends on internet connection factors. The Company does not guarantee uninterrupted service, and the Company Parties are not liable for interruptions beyond our reasonable control.

Service availability may vary based on network conditions, maintenance schedules, and technical limitations.

5. Privacy and Call Data

Call metadata is collected for billing and service improvement. Call content is not recorded. The Privacy Policy governs usage practices.

We retain the right to preserve information when required by law or for legitimate business purposes including fraud prevention and dispute resolution.

For more information, please see our Privacy Policy.

6. No Emergency Services

CRITICAL WARNING:

The Service does not support any type of emergency calling (such as calls to 911, 112, or other emergency numbers) and is not a replacement for traditional telephone service or mobile service. You must maintain an alternative, traditional telephone service that can be used to reach emergency services.

You understand and agree that:

  • You cannot use the Service to place or receive emergency calls.
  • We have no responsibility to connect any call to emergency services.
  • The Company Parties will not be liable for any damages or losses arising from your inability to access emergency services through the Service.

7. Refund Policy

We offer a 100% money-back guarantee. To qualify, refund requests must be submitted within 72 hours of credit purchase. Refunds process within 5-7 business days.

To request a refund, contact us at support@orbitalcall.com.

Please note: Refunds may be denied if substantial credits were consumed before requesting a refund, or if these Terms were violated.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY PARTIES DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. We do not warrant that the results obtained from use of the Service will be accurate or reliable, or that the Service will meet your requirements.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO USE THE SERVICE;
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE;
  • ANY CONTENT OBTAINED FROM THE SERVICE; OR
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

In no event shall the Company Parties' total aggregate liability to you for all claims exceed the amount you paid to the Company in the three (3) months prior to the claim. These exclusions and limitations apply to all claims and theories of liability, whether in contract, tort (including negligence), strict liability, or otherwise, even if a Company Party has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations above may not apply to you.

10. Force Majeure

The Company Parties will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, government action, labor conditions, power failures, Internet or telecommunications outages, failures of third-party networks or service providers, or other events of a similar nature.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way related to:

  • your access to or use of the Service;
  • your violation of these Terms;
  • your violation of any applicable law, rule, or regulation (including any laws related to call recording, privacy, marketing, or telecommunications); or
  • your use of the Service for any illegal, fraudulent, or harmful purpose.

This indemnification includes any claims by third parties whose phone numbers you call or who receive communications from you through the Service.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

12. Dispute Resolution and Governing Law

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law provisions.

Informal Dispute Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at support@orbitalcall.com. We will attempt to resolve the dispute within 30 days.

Binding Arbitration

Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved through binding arbitration in accordance with the Federal Arbitration Act and the Commercial Arbitration Rules of the American Arbitration Association (AAA). This Section 12 applies to all disputes or claims you have against any of the Company Parties arising out of or relating to the Service.

The arbitration shall take place in New Jersey. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.

Exception: You may assert claims in small claims court if your claims qualify and remain in small claims court.

No Class Actions

You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed.

Time Limit for Claims

Any claim or cause of action must be filed within 6 months after the claim arose, or it will be permanently barred.

13. Account Termination

Your Right to Close

You may close your account at any time by contacting support@orbitalcall.com. Closing your account does not entitle you to a refund of unused credits outside the 72-hour refund window.

Our Right to Suspend or Terminate

IRON35 LLC reserves the right to suspend or terminate your account at any time, with or without notice, for:

  • Violation of these Terms and Conditions
  • Fraudulent, abusive, or illegal activity
  • Chargebacks or payment disputes
  • Use of the Service for spam or mass calling operations
  • Any other reason at our sole discretion

Effect of Termination

Upon termination:

  • Your right to access and use the Service will immediately cease
  • Unused credits will be forfeited (no refund outside 72-hour window)
  • We may delete your account data after a reasonable retention period
  • Call records may be retained as required by law or for legitimate business purposes, including billing, fraud prevention, dispute resolution, and legal compliance, as described in our Privacy Policy

Termination does not relieve you of any obligations incurred prior to termination.

14. Changes to These Terms

We may modify or replace these Terms at any time in our sole discretion (for example, to reflect changes in the Service or applicable law). Unless otherwise stated, changes are effective when posted.

Your Responsibility

It is your responsibility to check these Terms and Conditions periodically for updates. We will update the "Last Updated" date at the top of this page when changes are made.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the new terms, you must stop using the Service.

15. Miscellaneous

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies or addenda we reference in the Service, constitute the entire agreement between you and the Company regarding the Service and supersede any prior or contemporaneous agreements relating to the Service.

No Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Questions?

If you have any questions about these Terms and Conditions, please contact us at support@orbitalcall.com.

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