Terms and Conditions
Last Updated: October 22, 2025
OrbitalCall is a service provided by IRON35 LLC, a New Jersey limited liability company.
1. Acceptance of Terms
By using OrbitalCall's phone service and voice calling features, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our service.
Age Requirement
You must be at least 18 years old to use this service. By using OrbitalCall, you represent and warrant that you are 18 years of age or older.
2. Service Usage
The service enables worldwide voice calls for lawful purposes only. The company reserves suspension rights for misuse.
Users are strictly prohibited from using the platform for illegal activities, scams, or mass calling operations.
3. Call Credits and Billing
- Calls are charged based on published rates
- Credits require advance purchase
- Rates may change without notice
- Unused credits are non-refundable unless legally required
4. Call Quality and Availability
Call quality depends on internet connection factors. The company does not guarantee uninterrupted service and is not liable for interruptions beyond their control.
Service availability may vary based on network conditions, maintenance schedules, and technical limitations.
5. Privacy and Call Data
Call metadata is collected for billing and service improvement. Call content is not recorded. The Privacy Policy governs usage practices.
For more information, please see our Privacy Policy.
6. Emergency Calls
Important Notice:
The service is not a replacement for traditional phone service and should not be used for emergencies. Users should use traditional phone lines for emergency calls (911, 112, etc.).
7. Refund Policy
We offer a 100% money-back guarantee. To qualify, refund requests must be submitted within 72 hours of credit purchase. Refunds process within 5-7 business days.
To request a refund, contact us at support@orbitalcall.com.
Please note: Refunds may be denied if substantial credits were consumed before requesting a refund, or if service terms were violated.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IRON35 LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- YOUR ACCESS TO OR USE OF OR INABILITY TO USE THE SERVICE;
- ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE;
- ANY CONTENT OBTAINED FROM THE SERVICE; OR
- UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
In no event shall IRON35 LLC's total liability to you for all claims exceed the amount you paid to IRON35 LLC in the twelve (12) months prior to the claim.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations above may not apply to you.
9. Dispute Resolution and Governing Law
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law provisions.
Informal Dispute Resolution
Before filing a claim, you agree to try to resolve the dispute informally by contacting us at support@orbitalcall.com. We will attempt to resolve the dispute within 30 days.
Binding Arbitration
Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved through binding arbitration in accordance with the Federal Arbitration Act and the Commercial Arbitration Rules of the American Arbitration Association (AAA).
The arbitration shall take place in New Jersey. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.
Exception: You may assert claims in small claims court if your claims qualify and remain in small claims court.
No Class Actions
You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed.
10. Account Termination
Your Right to Close
You may close your account at any time by contacting support@orbitalcall.com. Closing your account does not entitle you to a refund of unused credits outside the 72-hour refund window.
Our Right to Suspend or Terminate
IRON35 LLC reserves the right to suspend or terminate your account at any time, with or without notice, for:
- Violation of these Terms and Conditions
- Fraudulent, abusive, or illegal activity
- Chargebacks or payment disputes
- Use of the service for spam or mass calling operations
- Any other reason at our sole discretion
Effect of Termination
Upon termination:
- Your right to access and use the service will immediately cease
- Unused credits will be forfeited (no refund outside 72-hour window)
- We may delete your account data after a reasonable retention period
- Call records may be retained for billing and legal compliance purposes as described in our Privacy Policy
Termination does not relieve you of any obligations incurred prior to termination.
11. Changes to These Terms
IRON35 LLC reserves the right to modify or replace these Terms at any time at our sole discretion.
Your Responsibility
It is your responsibility to check these Terms and Conditions periodically for updates. We will update the "Last Updated" date at the top of this page when changes are made.
Your continued use of the service after any changes constitutes your acceptance of the updated Terms and Conditions. If you do not agree to the new terms, you must stop using the service.
Questions?
If you have any questions about these Terms and Conditions, please contact us at support@orbitalcall.com.